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Account Requirements
Everything you need to open your OZAV account.
Information you'll need to provide
- Email address (a verification link will be sent)
- Phone number with country code
- Tax ID — CPF (Brazil), SSN (USA), or your country's equivalent
- Full residential address — street, number, unit, neighborhood, city, state, zip, country
- Professional status — Employed, Self-employed, Retired, Unemployed, or Other
- Occupation — job title or role
- Expected monthly transaction volume (approximate range)
- Source of funds — Employment, Savings, Investments, Real Estate, Business, or Other
- Countries you plan to send or receive money from
- Who you typically transact with — clients, employees, contractors, friends, or family
- Whether you are a Politically Exposed Person (PEP) — if yes, details about the role
Required documents — individual accounts
| Document | Status | Details |
|---|---|---|
| Valid photo ID (front and back) | Required | Passport, National ID, or Driver's License. Must be valid. A passport is a single page; a digital ID (CNH-e, RG digital) has no back to photograph. |
| Proof of address | Required | Utility bill, bank or card statement showing your name and residential address. |
| Bank statement | Required | From any bank account in your name. Dated within the last 6 months. |
| Income tax return | Conditional | Only if monthly volume ≥ $150K. From the last tax year. |
Accepted formats: JPG, PNG, or PDF. Maximum 50 MB per file.
Business accounts
A business account asks for a different set — incorporation documents, and, depending on the legal form and country, a separate shareholder and directors registry. A Brazilian LTDA, MEI or EIRELI is generally covered by its consolidated Contrato Social alone.
The full list, with what is required and what is conditional, is on the account requirements page. It is kept in one place on purpose, so it cannot drift from what the onboarding actually asks for.
Identity verification (Liveness)
After submitting your documents, you'll complete a quick selfie or video check to confirm you are the person on the document. Done via a secure link.
Transaction limits
| Per Transaction | Daily | Monthly | |
|---|---|---|---|
| Standard | $7,500 | $15,000 | $15,000 |
If you need higher limits, select a higher volume during registration. Higher limits may require additional documentation and are subject to compliance review.
Common rejection reasons
- Blurry or illegible document — take the photo in good lighting
- Expired document — use a document that is still valid
- Name on document doesn't match the information entered
- Only one side of the document was uploaded — both sides are required
- Bank statement older than 6 months
You can resubmit corrected documents directly from your account.