Account Requirements

Information you'll need to provide

• Email address (a verification link will be sent)
• Phone number with country code
• Tax ID — CPF (Brazil), SSN (USA), or your country's equivalent
• Full residential address — street, number, unit, neighborhood, city, state, zip, country
• Professional status — Employed, Self-employed, Retired, Unemployed, or Other
• Occupation — job title or role
• Expected monthly transaction volume (approximate range)
• Source of funds — Employment, Savings, Investments, Real Estate, Business, or Other
• Countries you plan to send or receive money from
• Who you typically transact with — clients, employees, contractors, friends, or family
• Whether you are a Politically Exposed Person (PEP) — if yes, details about the role

Required documents

Document	Status	Details
Valid photo ID (front and back)	Required	Passport, National ID, or Driver's License. Must be valid. Both sides required.
Bank statement	Required	From any bank account in your name. Dated within the last 6 months.
Income tax return	Conditional	Only if monthly volume ≥ $150K. From the last tax year.

Accepted formats: JPG, PNG, or PDF. Maximum 50 MB per file.

Identity verification (Liveness)

After submitting your documents, you'll complete a quick selfie or video check to confirm you are the person on the document. Done via a secure link.

Transaction limits

	Per Transaction	Daily	Monthly
Standard	$7,500	$15,000	$15,000

If you need higher limits, select a higher volume during registration. Higher limits may require additional documentation and are subject to compliance review.

Common rejection reasons

• Blurry or illegible document — take the photo in good lighting
• Expired document — use a document that is still valid
• Name on document doesn't match the information entered
• Only one side of the document was uploaded — both sides are required
• Bank statement older than 6 months

You can resubmit corrected documents directly from your account.